Key Approaches of Employee Engagement
Employee engagement refers to employees’ physical, mental and emotional involvement in the work, there are three main factors can be impacted to employee engagement, Organizational factors, job factors and individual factors (Sun & Bunchapattanasakda,2019).
Many organization still fail to gain the anticipated results of employee engagement due to lack of awareness about the affecting factors, there are key predictors of employee engagement, career development, employee empowerment, interpersonal relationships, communication, leadership, organizational culture, job design, compensation system, performance management, and individual factors like extraversion, carefulness and positive affectivity(Tewari,2020).
There is a positive or negative relationship between reward, work-life-balance, work environment and employee engagement, organization should maintain that level of relationship positively to have a better employee engagement (Husna & Shah & Zailan,2016).
The approach of employee engagement for new employees started from the stage of employee selection & recruitment by selecting the correct employee & providing a realistic job scope, organizing strong induction & orientation program giving demanding training & development program covering soft skills, technical skills, leadership developments(Gangwani,2015).
Sharma(2019)Investigated that engaged employees and constantly shows main three behaviors which develop organizational performance: Say – The employee promotes for the organization and refer potential employees and customers, Stay – The employee has a strong willingness to be a member of the organization, Strive – The employee use additional time, effort, and initiative to add to the realization of the business objectives.
The organization I work in, a leading organization in Sri Lanka manufacturing industry, employees are working happily with the appreciation of management, Leaders are good listeners & empower the employees with responsibilities at the right time, Organization leadership type is transformational, communication is extremely effective, every employee receive information via SMS on time, bonus & increments directly combined to employee performance, training & developments programs are on-going-lean,communication,technical,stress management. Organization is moving as a highly reputed organization who is manufacturing world number one brand. Employees are highly respected in the society including myself.
Figure 01 -Model of Employee engagement.
(Source: Bedarkar & Pandita,2014).
Figure 01 illustrated leadership, communication & work life balance are the three specific drivers of engagement & assume that these drivers lead to employee performance, which ultimately results in higher organizational performance (Bedarkar & Pandita,2014).
The best skills & characteristics of the employees in any organization will depend on the approach of employee engagement, if the organization fail to satisfy employees, danger of losing the talented & high skill employees (Singh and Sabharwal, 2011).
Recognition is the key factor in any type of organization to show employee value to the organization (Danish and Usman, 2010).
References,
- Bedarkar,M.,Pandita,D.(2014) A study on the drivers of employee engagement impacting employee performance.Procedia-social and behavioral sciences,106-115.
- Danish, R. and Usman, A. (2010) Impact of Reward and Recognition on Job Satisfaction and Motivation: An Empirical Study from Pakistan. International Journal of Business and Management, 5(2),162.
- Gangwani,S.(2015)Effectiveness of employee engagement in organizations:An Overview. International Journal of Research in IT and Management,6(11),132-141.
- Husna,M.I,Shah,M.M,Zailan,S.N.(2016) How Work Environment affects the Employee Engagement in a Telecommunication Company.3rd International Conference on Business and Economics,419-426.
- Sharma,K.R.(2019) Employee Engagement – Key Element of Employee Performance at Workplace: A Review of Literature. International Journal of Management, Technology And Engineering,IX(III),110-120.
- Singh, A. K. and Sabharwal, S. (2011) Talent Quotient Model for Effective Talent Management: An Empirical Study. The Indian Journal of Commerce, 64(2)145-156.
- Sun,L., Bunchapattanasakda,C.(2019) Employee Engagement: A Literature Review. International Journal of Human Resource Studies,9(1)63-80.
- Tewari,I.(2020) Factors that Drive Employee Engagement in Organizations: A Review. International Journal of Psychosocial Rehabilitation,24(5)6767-6773.
Employee Engagement is the collaboration of the dedication, enthusiasm of employees, and practical management skills with assistance from the top executives to the workers. Human resource managers initiated their firm's approach and developed that decisive confidence in the workers in the company. Moreover, organizations constantly try to discover innovative alternatives to address obstacles and enhance productivity. Therefore, Employee Engagement is the most significant for organizations in the modern environment (Singh,2016).
ReplyDeleteYes Harsha, Employee engagement is a good tool that every organization used to obtain their objectives, employee is one factor that cannot be duplicated or imitated by the competitors and is considered the most valuable asset if managed and engaged properly(Anitha j,2013).
DeleteAgree with your views. The significance of employee engagement is that it is at the heart of the employment relationship. It is about what people do and how they behave in their roles and what makes them act in ways that further the achievement of the objectives of both the organization and themselves (Armstrong,M., 2009)
ReplyDeleteExactly Wasantha, engaged employees go the extra mile to contribute for organizational success, engaged employees passionate to their work & devote themselves to their work, the managers should find a way to keep employee engaged continually to achieve high performance in organization(Vani & Babu,2018).
DeleteI do agree with the fact that leadership is one of the drivers of employee engagement. According to Gözükara and Şimsek (2016), "Leadership plays a vital role in organizational performance, transformation and modernization". A leader’s actions should inspire confidence in followers, inorder to make the followers feel that they are honored and appreciated by the leader. Support and skillfull supervision of a leader have a positive impact on employee engagement.
ReplyDeleteAgree Oshadee,the leaders should communicate well with employees regarding organization situation & should involve them for decision making process, specially most of the organizations did this during pandemic period(Rubeena & Naz,2020).
DeleteAgreed With you and there are many key approaches are involved employee engagement theories. But beyond that if leaders and managers make understand there team like " Engagement is opportunity" can build-up engagement among the staff easily. Engagement is about creating opportunities for employees to connect with their colleagues, managers and wider organization. It is also about creating an environment where employees are motivated to want to connect with their work and really care about doing a good job (Macleod and Clarke, 2009). It is a concept that places flexibility, change and continuous improvement at the heart of what it means to be an employee and an employer in a twenty-first century workplace.” (K.Truss, 2008).
ReplyDeleteYes Eranda,also in employee engagement emotional intelligence plays a key role, employer should understand the emotion of employees & all employees should understand each others emotions(Bartlett, 2015).
DeleteAgree with you Sandun. Further I will add some point, Shaw (2005) defined engagement as translating employee potential into employee performance and business success. This means changing the way employees perform ‘by utilizing the tools in the amour of internal communication professionals.
ReplyDeleteYes Indeeveri employee engagement is one of the key factor that can be used to improve employee performance, highly engaged employees loyal for the organization without any obligation & they give their maximum effort to organization success(Sridevi, 2010).
DeleteAgree Sandun, Further, David Guest (2014) stated that behavioural and work engagement are important approach to measure employee motivation capabilities, which promote connections to work well with others by actively performing to achieve a common goal.
ReplyDeleteYes Sujeendran,engagement come with the employee motivation, Employee who motivate & satisfy well he or she is highly engage with organization(Omar,2016).
DeleteStudies have identified that organizational culture propel employee engagement. Employees
ReplyDeleteexperiencing good organizational culture feel psychologically safe, hence leaders should focus on develop organizational culture that is supportive and friendly (Shehri, 2017).
Yes Sathaharn,creating an effective organizational culture can enhance employee engagement, first organization productivity will increase & that impact to improve employee engagement(Cui and Hu, 2012).
DeleteAgreeing with you Sandun, employee engagement is influenced by many factors—from workplace culture, organizational communication and managerial styles to trust and respect, leadership, and company reputation. In combination and individually, HR professionals and managers play important roles in ensuring the success of the organization's employee engagement initiatives (SHRM, 2021).
ReplyDeleteYes Vindya,Leadership plays a significant role in employee engagement, if the leaders can motivate their employees then no issue with employee engagement(Dajani,2015).
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